FAQ

Read through this list of commonly asked questions for clarification on the issues about being an affiliate partner. If your question isn’t answered here, write to us at [email protected]

How do affiliate partner commissions work?

The Affiliate Partner will receive a commission of 40% of the sale price for every sale of a Robb Wolf guide (listed below), that is directly referred by the Affiliate Partner to the Promoter’s Site through the Affiliate Partner’s unique link or cookie.

  • Robb Wolf’s 30 Day Paleo Transformation
  • Robb Wolf’s Paleo on a Budget Guide
  • Robb Wolf’s Paleo Dining Out Guide
  • Robb Wolf Paleo Guides Bundles (combinations of the above three products)

Here’s a simple overview of how ClickBank commissions work:

  1. You find a product to promote and create a customized HopLink.
  2. You promote the product online.
  3. A customer clicks on your HopLink, goes to the vendor’s website, and ends up purchasing the product.
  4. The customer purchases the product from ClickBank and you receive credit for promoting the sale.
  5. Your commission is calculated based on the net sale price (see below) and credited to your account within two minutes of the sale.

How are commissions calculated and reported?

Every ClickBank product has a commission rate that is set by the vendor, ranging from 1% to 75%. When you drive a sale to that product, ClickBank processes the sale, applies its charges, then calculates the commission rate based on the remaining net sale amount. Here’s an example of how much you’ll earn on a one-time purchase product with a 40% commission rate:

Retail Price: $24.95

Subtract 7.5% + $1: -$2.87

Net Sale Amount: $22.08

40% of Remainder: $8.83

Therefore, as the referring affiliate for this sale, you would earn $8.83.

How do I get paid?

Obviously, the goal of being an affiliate is to get paid for your efforts. To receive your first commission payment, there are two requirements:

  1. You must reach your payment threshold, which you set in your ClickBank Settings.
  2. You must meet the Customer Distribution Requirement.

For more details about these requirements, please see our Accounting Policy.

Once you’ve met these two requirements, you can start receiving payments. For more details about ClickBank’s payment schedule see Paychecks.

If you’re located in an eligible country, once you’ve received two paper checks from ClickBank within a 12-week time period, you can start receiving payment via direct deposit. Once you become eligible for direct deposit, you can specify this as your payment method in Settings->Payment Information. If you are not within a country supported by direct deposit you may be eligible to receive wire payments.

Will I still receive my affiliate commission if the product is returned or if the customer requests a chargeback?

Unfortunately, the answer is no. All money is returned to the customer, so both the vendor and affiliate must return their portions of the sale as well.

Because of the 60-day return period for all ClickBank products, we utilize a return allowance to cover the possibility of returns.

Where do I find my unique affiliate nickname to use in my HopLink?

Your affiliate nickname is your clickbank username. It’s the name you use to log in at clickbank.

Whether you’re using plain text links or fancy coded badges, ALWAYS replace robbwolfpaleoguides.com, 30daypaleotransformation.com, paleobudgetguide.com, or paleodiningoutguide.com with your unique affiliate link. Otherwise, your affiliate earnings won’t be tracked (and we don’t want that!).

Make sure that the affiliate links you are using look like this:

http://AFFILIATE.badgato.hop.clickbank.net

How do I know if my HopLink is working correctly?
The easiest way to check to make sure your HopLink is working correctly is to click on a HopLink that you’ve posted, and then click the Buy Now button on the following sales page. Once you’ve arrived at the ClickBank Order Form, scroll down to the bottom of the order form.

If your affiliate link is working properly, you should see:

[affiliate = yournickname] (with your ClickBank nickname)

If your affiliate link is not working properly, you will see:

[affiliate = none]

For more information on HopLinks (and how to troubleshoot them if you’re having problems), see All About HopLinks.

Where can I check how much money (commissions) I have earned?
Log into your account at Clickbank.com. At a glance reporting is available on the homepage. Additional information is under “reporting” in your dashboard.

I misspelled my ClickBank nickname in my HopLink and I know I’ve made sales! Can I get that money?
Possibly. If the misspelled nickname you used belongs to another ClickBank user, we cannot transfer that money to your account. However, if the misspelled nickname does not belong to anyone else, you can contact Clickbank’s customer service for access to that account. All sales made using that nickname will be listed in the account’s sales reporting, even though the account did not exist when the sales were made. However, we cannot transfer money from that account to your main account.

Can vendors cheat affiliates by “undoing” the commission on a sale, or by pretending that a sale was returned?
No. Unlike some other affiliate networks, ClickBank is the retailer in the transaction and is responsible for tracking and paying commissions, so vendors cannot attempt to avoid paying commission on a sale. If a vendor requests a refund on a sale, they lose their portion of the sale as well, so there is no incentive for them to pretend that a sale has been refunded.

Can I purchase ads to promote Robb’s products on sites like Facebook and Twitter?
Go for it. Please make sure to use images from the Promotional Toolbox and your unique affiliate partner link too.

Can I offer a bonus or cash incentive for people who purchase using my affiliate link?
Feel free to offer a bonus such as access to a program of yours, coaching sessions, or a favorite book or other resource. However, please do not offer cash bonuses or a cash donation made in the name of the person who purchased using your affiliate link.

How will you track my affiliate partner sales?
Clickbank’s shopping cart system tracks all affiliate partner sales. The last click gets the sale. This means that although people might be clicking on your affiliate link, if they ultimately purchase after clicking someone else’s link, that person will receive the affiliate commission for that sale.

Is there free content I can share to introduce people to you and your products?
Yes. Sharing these bits of free content is an excellent way to help people understand each of the products and decide if they’re right for them. It all lives in the Promotional Toolbox.

Are there any rules, terms and conditions for affiliate partners?
Yes. All affiliates are responsible for reading and abiding by Robb Wolf’s Affiliate Terms and Conditions. Read them HERE.